All our orders are shipped via DHL or UPS. Find costs and delivery times for your destination below.
Shipping costs
|
Shipping country |
Shipping costs |
|
Germany |
FREE SHIPPING, 0,00 € |
|
European Union (EU) |
12,90 € |
|
Europe (Non-EU Countries) |
19,90 € |
| Free Shipping to EU & Non-EU from 150 € Order Value | 0,00 € |
| North America | 29,90 € |
| Free Shipping to North America from 200 € Order Value | 0,00 € |
|
Rest of the world |
29,90 € |
| Free Shipping to Rest of World from 300 € Order Value | 0,00 € |
Delivery times
|
Shipping country |
Delivery period |
|
Germany |
1 – 3 Business Days |
|
European Union (EU) |
2 – 3 Business Days |
|
Europe (Non-EU Countries) |
2 – 5 Business Days |
| USA, Canada | 2 – 5 Business Days |
|
Rest of the world |
2 – 5 Business Days |
Delivery times PRE-ORDER items
|
Shipping country |
Delivery period |
|
Germany |
10 - 12 Business Days |
|
European Union (EU) |
11 – 12 Business Days |
|
Europe (Non-EU Countries) |
11 – 14 Business Days |
| USA, Canada | 11 – 14 Business Days |
|
Rest of the world |
11 – 14 Business Days |
Please note:
- No deliveries on Sundays and holidays
- Deliveries can be subject to customs clearance which may add to the delivery time.
Returns
We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can return any purchases (excluding sale items) on Irene Luft within 21 days of the delivery date for free.
All approved returns will be credited as soon as possible (currency, account and payment method as used for original purchase)
Please make sure the merchandise you return is in its original condition, without having been worn, washed or altered. All tags must still be attached, otherwise we will be unable to accept your return and issue a refund.
For detailed instructions on how to return click here.
Need help? We are happy to answer your questions.
If you require further assistance, please contact our Customer Service Team.
Telephone: (0049) 89 32806987
E-Mail: info@ireneluft.com